Sometimes, but not as a right. The employer controls retakes, and the waiting period, if any, is set per organisation. Here is what public help pages show and what to ask.
Usually the employer decides, not the test publisher, and policies range from no retake in the same process to a wait of many months. Technical faults are treated differently from a disappointing score. The safest step is to ask the recruiter in writing.
Test platforms are generally configured by the hiring organisation, and that includes retake rules. Saville Assessment states on its candidates page that retaking is decided by the organisation that invited you, not by Saville, and recommends asking them directly. We did not find an official SHL candidate statement on retakes, so we do not quote a rule for SHL.
Platform help pages are written for employers, but they reveal how retakes tend to work. As of 12 October 2026:
| Platform | What its help page says | What it suggests for candidates |
|---|---|---|
| Assessio | An employer can choose Allow retake of assessments, for example after technical issues or another reason, and the candidate then gets an email | A retake is an action the recruiter takes, not something you trigger |
| Alva Labs | Candidates can submit one logic test per organisation; after 24 months they automatically get the chance to retake when invited, and employers can allow it sooner, for example after technical issues | Waiting periods can be long and are set per organisation |
| Criteria | Help pages say results can be reused for a new job by default for candidates who completed testing within 12 months, an admin setting; reuse is not applied to proctored results | A new application may not trigger a fresh test at all |
These are three examples, not a universal rule. Another employer using the same platform could choose different settings.
Employers may keep a record of earlier attempts across jobs and may recognise a repeat. Criteria's published score report guide describes an invalid result flag, which appears when the system decides, from speed and accuracy, that a candidate has taken that particular version before. The practical lesson is to avoid assuming a second try on the same material behaves like the first. Prepare properly before the first sitting rather than treating it as a rehearsal.
Keep the message short and neutral. If you did not pass, the guide on what to do after failing a test covers next steps.
The best use of time is before the first sitting. Practise the question families, work against a timer and learn from errors. ReasonEra can help with that practice: upload a screenshot of a practice question and use Tutor Explanation to see the reasoning. It is built for reasoning-test formats such as numerical, verbal, abstract and logical, and new accounts include 3 free trials before the 14-Day Pass at 49 €. After a failed attempt, the same practice approach applies, but check the employer's rules before scheduling a new sitting.
Assessment stages vary by role, country and intake, so rely on your own invitation where it differs.
This tool is meant for the weeks before an assessment, but some assessments are proctored and many forbid any assistance, so ask the recruiter if anything is unclear.
Sometimes, but it is the employer's decision and many do not allow it within the same application. Ask the recruiter what the policy is.
There is no single waiting period. One platform help page describes a 24-month default before candidates are automatically invited again, and other employers set different rules.
Often yes, if you report the problem promptly. Platform help pages describe technical issues as a common reason for employers to allow a retake.
The employer decides, and we found no official SHL candidate statement setting a general rule. Contact the recruiter who sent the invitation.
It is possible, since platforms can reuse or flag earlier results depending on settings. Criteria's guide, for instance, describes an invalid result flag when a candidate appears to have taken a version before.
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Notes. Public pages are the only basis for the facts stated here, as listed above. Company and test names belong to their owners and are used here for identification only.