Format guide · Updated October 2026

True, False or Cannot Say: How Verbal Reasoning Statements Work

In this format you read a passage and judge statements about it. The skill is to use only the text, and to separate "the text says the opposite" from "the text does not settle it".

The short answer

True means the passage guarantees the statement. False means the passage guarantees the opposite. Cannot say means the passage supports neither, however plausible the statement sounds in real life. Most lost marks come from using outside knowledge or from treating a gap in the text as a contradiction.

The three answers, defined

AnswerUse it whenTypical wording clue
TrueThe passage states it, or it follows with certainty from what is stated.Restates or necessarily implies a fact in the text
FalseThe passage states the opposite, or the statement cannot be right given the passage.Contradicts a number, a quantity word or a claim
Cannot sayThe passage does not give enough to decide, even if you think you know.Introduces a cause, a reason, a time or a group that the text never mentions

A useful habit is to ask: "Could I underline the evidence?" If you can underline a sentence that settles the statement, answer True or False. If you cannot, the answer is Cannot say.

Why Cannot Say is not a fancy False

Beginners often reason that a statement "is not stated, so it must be false". That mixes up two different things. False is a claim about the world described in the passage: the passage rules the statement out. Cannot say is a claim about the passage itself: it is silent or incomplete on the point.

Compare "The cafe opens at nine" with a passage that says only that the cafe opens in the morning. The statement may be right, but the passage does not make it right, so the answer is Cannot say. It would be False only if the passage said the cafe opens at ten.

Cannot say items are often built from statements that sound sensible. A plausible statement is not evidence. When a statement flatters your own common sense, read the passage again before agreeing.

Four worked passages

Each example below is original. Cover the explanation and decide before reading it.

Passage 1: a cause that is never stated

Harlow Library added Sunday afternoon opening in March. Since then, the number of books borrowed each month has risen. The director said the extra hours were paid for entirely by a regional grant.
Statement: The longer opening hours caused the rise in borrowing.
  • True
  • False
  • Cannot say
Answer: Cannot say
The passage places the two events in sequence but never says one produced the other. Other explanations, such as a new book collection, are not ruled out. Timing alone does not give you a cause.
Harlow Library added Sunday afternoon opening in March. Since then, the number of books borrowed each month has risen. The director said the extra hours were paid for entirely by a regional grant.
Statement: Some of the cost of the extra hours came from the library's own savings.
  • True
  • False
  • Cannot say
Answer: False
"Entirely" is the key word. If a grant paid all of it, no part came from savings, so the statement is contradicted by the passage.

Passage 2: quantity words

Every employee who completed the safety course received a certificate. Most of the warehouse staff completed the course. No temporary workers were allowed to enrol.
Statement: Some warehouse staff received a certificate.
  • True
  • False
  • Cannot say
Answer: True
"Most" means more than half, so at least some warehouse staff completed the course, and everyone who completed it got a certificate.
Every employee who completed the safety course received a certificate. Most of the warehouse staff completed the course. No temporary workers were allowed to enrol.
Statement: Temporary workers were part of the warehouse staff.
  • True
  • False
  • Cannot say
Answer: Cannot say
The passage tells you that temporary workers could not enrol, and nothing about where they work. A temporary worker could in principle be based in the warehouse, so you cannot decide.

Passage 3: ordering and numbers

Between 2019 and 2023 the company's revenue grew every year. In 2021 revenue was 9 million. In 2023 it was 12 million.
Statement: Revenue in 2020 was higher than 9 million.
  • True
  • False
  • Cannot say
Answer: False
Growth every year means 2020 was lower than 2021. Revenue was therefore below 9 million in 2020.
Between 2019 and 2023 the company's revenue grew every year. In 2021 revenue was 9 million. In 2023 it was 12 million.
Statement: Revenue in 2022 was 10.5 million.
  • True
  • False
  • Cannot say
Answer: Cannot say
Revenue in 2022 must lie between 9 and 12 million, but nothing fixes it at 10.5. A value that is merely possible is not a True.

Passage 4: reported claims

A transport report states that most commuters prefer trains to buses. The survey behind it covered 200 passengers, all questioned at one central station.
Statement: The report claims that most commuters prefer trains.
  • True
  • False
  • Cannot say
Answer: True
The statement is about what the report says, and the passage says exactly that.
A transport report states that most commuters prefer trains to buses. The survey behind it covered 200 passengers, all questioned at one central station.
Statement: Most commuters in the region prefer trains.
  • True
  • False
  • Cannot say
Answer: Cannot say
The passage reports a claim and describes a narrow sample. It does not confirm that the claim is true for all commuters.

A repeatable method

1
Read the statement first
Know what you are looking for, then read the passage with that target in mind.
2
Find the evidence sentence
Locate the line that mentions the same subject. If none exists, lean to Cannot say.
3
Check the small words
All, some, most, only, never, entirely, at least and the like decide many items.
4
Separate the statement from your opinion
Ask whether you agree because the passage says so or because it sounds right.
5
Choose among the three
Evidence for it is True, evidence against it is False, no evidence either way is Cannot say.

Scoring and guessing, with caution

Scoring is set by each provider. Each statement usually counts as one item. Some schemes do not deduct for a wrong answer, others may, and in time-limited tests unanswered items can hurt. Do not rely on a general rule. Read the instructions of the test you are taking.

One practical point holds almost everywhere: guessing blindly gives you roughly a one in three chance on each item, so a quick, evidence-based elimination is worth far more than a coin toss.

Practising with ReasonEra

This format is part of verbal reasoning. Upload a screenshot of a practice passage and statement to ReasonEra, pick "Tutor Explanation", and read which sentence supports or rules out the statement. Try to say the answer aloud before opening it, then compare your reasoning rather than only the label.

The free verbal reasoning practice test has ten original timed questions with explanations. A free account includes 3 trials, and the 14-Day Pass costs 49 € for unlimited use for 14 days.

Practise on ReasonEra

About using outside help

ReasonEra is designed for practice and learning, but many employers prohibit outside help during a live assessment, so ask the recruiter if anything is unclear.

Frequently Asked Questions

What does Cannot Say mean in a verbal reasoning test?

It means the passage does not contain enough information to decide whether the statement is true or false. It is not the same as False, which means the passage contradicts the statement.

Can I use my own knowledge in verbal reasoning questions?

No, you should base your answer only on the passage, even if you know the topic well. Tests are written to see how you handle the given text.

How do I tell False from Cannot Say?

Look for a sentence that contradicts the statement. If you find one, it is False, and if you find none and the passage is simply silent, it is Cannot say.

Should I guess on true false cannot say questions?

It depends on the test, since some score wrong answers the same as blanks and others may not. Check the instructions and, if guessing is allowed, make an evidence-based guess.

How can I practise true false cannot say questions?

Work through timed passages, underline the evidence for each answer and review every error. A free verbal practice test and ReasonEra's explained answers can help with this.

Related guides

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Notes. The guide summarises widely published practice, but any employer may do things differently. If something here is out of date, email info@reasonera.com.