Aon / cut-e guide · Updated October 2026

Aon Understanding of Basic Instructions (verbal instruct)

A short test with only two answers. The catch is that "not stated" counts as FALSE, which changes how you read.

The short answer

Aon lists Understanding of Basic Instructions (verbal instruct) as 8 minutes with 24 tasks. You judge statements against written instructions with two options, TRUE and FALSE, and Aon says to choose TRUE only if the statement is absolutely true. It can be taken on any computer or mobile device.

At a glance

Publisher
Aon (assessment brand formerly known as cut-e)
Official name
Understanding of Basic Instructions (verbal instruct)
Official time
8 minutes
Official task count
24 tasks
Answer options
Two: TRUE or FALSE
Format
Text tabs of instructions with fixed content; the correct tab for each statement is pulled up automatically
Devices
Aon says any computer or mobile device, such as tablets and phones
Official practice
Practice PDF with 5 questions and rationales

Questions candidates ask first

What is it for? Aon describes it as measuring aptitude for understanding written information, here in the form of instructions. Think of reading a safety notice, a procedure or a step list and then checking claims about it.

How does it differ from Aon's verbal reasoning test? Two ways stand out in Aon's materials. This test offers only TRUE or FALSE, with no CANNOT SAY. And the correct text tab for each statement is brought up automatically, so you spend less effort navigating than in the sheet-hunting verbal test.

Is there time pressure? Yes. Eight minutes for 24 tasks gives about 20 seconds per task if you tried them all, though Aon states that you are not expected to answer everything.

The rule behind the two options

Aon's guidance: select TRUE if the statement is absolutely true based on the instructions. Otherwise select FALSE.

This is a tighter rule than it first appears. There is no middle choice, so any statement that the instructions do not clearly confirm is FALSE, whether the text contradicts it or is simply silent on it. Silence is not a reason to guess TRUE.

Candidates who have practised the three-option format tend to hunt for a CANNOT SAY that is not on the menu. Retrain that reflex: ask "does the text confirm this exactly?" and nothing more.

Original worked example

Invented for this guide, not from Aon.

Return every working headset to the charging cabinet before 17:00. Headsets with a red label are for supervisors only. If a headset is damaged, tape a note to it and put it on the top shelf, not in the cabinet. Report damage to the duty manager in writing on the same day.
Statement 1: A damaged headset should be placed in the charging cabinet with a note attached.
  • TRUE
  • FALSE
Answer: FALSE
The text sends damaged headsets to the top shelf, not the cabinet. Part of the statement (a note) is right, but a half-right statement is FALSE.
Statement 2: Damage must be reported in writing on the same day.
  • TRUE
  • FALSE
Answer: TRUE
This matches the last instruction exactly, including both the written form and the same-day timing.
Statement 3: Any member of staff may use a headset with a red label.
  • TRUE
  • FALSE
Answer: FALSE
Red labels are for supervisors only, so the claim of any staff member is contradicted.
Statement 4: The duty manager must sign the written damage report.
  • TRUE
  • FALSE
Answer: FALSE
Signing is never mentioned. With no CANNOT SAY available, a claim the text does not confirm takes the FALSE answer.

Where the traps hide

TrapWhat changes in the statementWhat to check
Reversed directionNorthbound instead of southbound, before instead of afterCompare every directional word with the text.
Swapped quantity or time"Same day" becomes "within a week", 5 becomes 6Match every number and time word.
Strength shift"May" becomes "must", "some" becomes "all"Compare the strength of the verb and quantifier.
Mixed-up objectsThe right action attached to the wrong itemCheck who or what each step applies to.
Added detailA plausible extra step the text never mentionsIf it is not stated, it is FALSE here.

Aon's own rationales show this pattern: a reversed direction, an optional action turned into a required one, and a step moved from one object to another.

Pacing in eight minutes

The text tabs stay the same for the whole test, so you get more familiar with them as you go. Aon points this out. Use the first minute to read each tab carefully rather than skim it, then pick up speed.

How to practise this with ReasonEra

The skill here is close reading of procedural text, which sits within ReasonEra's verbal reasoning question type. Pick instructions from practice material, notices or manuals, write your own TRUE and FALSE statements, then try them. When you want a second opinion, upload a screenshot of an item you have attempted and use Tutor Explanation to see which sentence settles it.

Three free trials come with a free account, and a 14-Day Pass costs 49 € for unlimited use for 14 days. Our free verbal test below gives you ten original questions to build reading accuracy.

Practise on ReasonEra

Sources checked (as of 12 October 2026)

Pages like these date fast, so check your own invitation for the final word.

Preparation, not substitution

This tool is meant for the weeks before an assessment, but some assessments are proctored and many forbid any assistance, so follow the rules you agreed to when you accepted the invitation.

Frequently Asked Questions

How long is the Aon Understanding of Basic Instructions test?

Aon lists 8 minutes to complete 24 tasks. You are not expected to answer all of them, according to Aon's practice document.

Does verbal instruct have a Cannot Say option?

No. Aon's practice document says each statement has two options, TRUE and FALSE, so a statement the instructions do not confirm should be marked FALSE.

Can I take Aon verbal instruct on my phone?

Aon states that this test can be taken on any computer or mobile device, including tablets and phones. A PC or laptop is still recommended for most Aon tests.

What is the difference between verbal instruct and Aon verbal reasoning?

Verbal instruct uses instruction texts and two answers (TRUE or FALSE), while verbal reasoning uses information sheets and three answers (TRUE, FALSE or CANNOT SAY). The time limits and task counts also differ.

Is there official practice for Understanding of Instructions?

Yes. Aon publishes a practice PDF with five items and written rationales, and the assessment starts with untimed example exercises.

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